CADCA

Meaningful involvement and shared decision making with patients and the public is a key enabler to improvements in quality, innovation, productivity and performance.

The Department of Health commissioned Frontline to undertake research on the economic case for public and patient engagement and to develop a decision support tool.

Fourteen detailed case studies were carried out to identify how meaningful and effective involvement in commissioning can drive economic, quality and user experience benefits for the NHS and partner organisations – as well as the populations they serve.  Our summary briefing highlights how:

• •Applying a process of business case and economic thinking to involvement planning and activity can yield valuable results such as preventing delays and reducing costs
• •Consideration of the economic case for involvement is an innovative form of risk assessment
• •Good involvement utilises untapped resources and turns them into a valuable business assets
• •A decision support tool can promote the systematic capture of information prompting an ‘involvement culture’ to inform key decisions around current and future involvement effort
  
  

  The Department of Health has published the summary briefing together with free access to the decision support tool at http://healthandcare.dh.gov.uk/economic-case-for-ppi It is also available through the NHS Networks – Commissioning Zone at http://www.networks.nhs.uk/nhs-networks/commissioning-zone/development/working-with-the-public.

  For further information please contact Sally Williams 07738 543 402 or at sally.williams@frontlinemc.com.